Audit · Deployment · Operations

Our Services

Audit, infrastructure migration and open source operations: each offer lists its format and is priced on quote, with no vendor lock-in and no call center.

Request an audit

Auditable open source · Engineers in France · You speak directly to the engineer who runs your infrastructure

Project services

Three offers to assess your situation, migrate your infrastructure and activate your chosen operations level. Each offer is independent, priced on quote, with no obligation to continue.

2 to 5 days On quote

Audit

Objective assessment of your IT infrastructure: what costs too much, what is exposed, what slows your teams down.

Learn more →
Fixed fee or daily rate On quote

Deployment & migration

Linux / NixOS infrastructure migration, open source stack and sovereign workstations: scoping and progressive rollout.

Learn more →
Setup package On quote

Setup

Activation of your chosen operations level (support, MCO or managed services), as defined in your plan.

Learn more →

Operations levels

Three run offers, not steps: keep as much control as you want. Pricing on quote according to scope and SLA.

Reactive
Monthly package or daily rate On quote

Software support

You run your infrastructure, we step in on demand for incidents, technical questions and updates.

Learn more →
Proactive
Monthly package or daily rate On quote

MCO & monitoring

Operational maintenance (MCO): monitoring, updates and backups : we watch day to day, you stay in control.

Learn more →
Full
Contract with SLA On quote

Managed services

We manage your infrastructure end to end : monitoring, incidents, updates, backups. You call us for everything. Commitments and on-call defined contractually.

Learn more →
01
  • Financial: redundant subscriptions, oversized cloud, unused licenses
  • Security: exposure to vulnerabilities, access management, incident response capability
  • Performance: slow applications, network bottlenecks
  • Typical scope: servers, virtualization, cloud, business applications
2 to 5 days On quote

Audit

Organizations that want an objective assessment before investing in their IT infrastructure.

Structured analysis of your IT infrastructure (2 to 5 days depending on scope) across financial, security and performance axes.

DeliverableWritten report with prioritized, quantified recommendations, oral debrief with your teams, action plan ranked by impact and effort.
Pricing & termsFixed fee on quote (2 to 5 days depending on scope), no commitment, no obligation to continue.
TechnologiesLinux, cloud, virtualization, open source applications
Request an audit quote
02
  • Infrastructure migration: Nextcloud, Matrix, Keycloak, Linux…
  • Declarative NixOS infrastructure and Linux virtualization
  • Sovereign workstations (Sécurix / Bureautix, DINUM initiatives): deployment and adaptation to your organization
  • Architecture, migration plan and knowledge transfer
Fixed fee or daily rate On quote

Deployment & migration

Organizations that have identified priorities (audit or internal requirements) and want to migrate or deploy a sovereign open source stack.

Infrastructure migration to a sovereign open source stack, without service disruption. We scope, design and deploy at your pace: servers, desktops, identity, collaboration.

DeliverableOperational environment with documentation, reproducible deployment procedures and recovery plan in case of incident.
Pricing & termsFixed-fee project or daily rate, priced on quote according to scope.
TechnologiesNixOS, Linux, Keycloak, Nextcloud, Matrix, Ansible, Terraform
Request a migration quote
03
  • Level selection: reactive support, MCO or managed services
  • Scope, contacts and response times defined together
  • Technical handover of existing systems and onboarding documentation
  • Transition to run with a dedicated engineer, no call center
Setup package On quote

Operations setup

Organizations that have validated a plan (audit or deployment) and want to start the operations contract at the chosen level.

We configure and activate the selected option: access, contact procedures, scope of coverage and handover of your environment.

DeliverableActive contract, environment under management and documented operations procedures.
Pricing & termsSetup fee on quote, then contract at the chosen level.
Request a setup quote
Reactive
  • On-demand intervention: incidents, blockers, technical questions
  • Application updates on your stack (Nextcloud, Keycloak, Linux…)
  • Ad-hoc consulting and documentation for your teams
  • Direct channel with an engineer, no call center
Monthly package or daily rate On quote

Software support

Organizations with an internal IT team that manages its infrastructure and calls us when problems arise or for ad-hoc backup.

Reactive model: you run your infra, we intervene on request : incidents, technical questions and application updates.

DeliverableResolved incidents, up-to-date applications and shared documentation with your teams.
Pricing & termsMonthly retainer (hours bundle) or daily rate, priced on quote.
TechnologiesKeycloak, Nextcloud, Matrix, Linux, GitLab, Forgejo
Request a support quote
Proactive
  • Monitoring (Grafana, Prometheus) and alerting
  • Security updates and regularly tested backups
  • Reactive support included + preventive maintenance
  • Regular reporting : you speak directly to the engineer who runs your infrastructure
Monthly package or daily rate On quote

Operational maintenance

Organizations that want enriched support: regular updates, monitoring and preventive maintenance, without delegating all operations.

We monitor, update and back up your infrastructure day to day : you keep governance, we ensure it stays stable and secure.

DeliverableMonitored, patched and documented infrastructure : with regular operations reports.
Pricing & termsMonthly retainer or daily rate, priced on quote according to scope.
TechnologiesGrafana, Prometheus, Linux, NixOS, Ansible
Request an MCO quote
Full
  • Full operations: servers, network, applications
  • Proactive approach: monitoring, patches, backups, incident anticipation
  • Contact us for any need (SLAs and on-call defined contractually
  • Engineers based in Brittany and Paris. You speak directly to the person who runs your infrastructure
Contract with SLA On quote

Managed services

Organizations that want to delegate full operations: little or no internal IT, or a focus on core business.

Full delegation: we manage servers, network and applications end to end, proactively : you contact us for any need.

DeliverableEnd-to-end operated infrastructure, with SLAs met and regular reporting.
Pricing & termsContract with SLA on quote, on-call as needed.
TechnologiesLinux, NixOS, Keycloak, Nextcloud, Grafana, Prometheus
Request a managed services quote

Support, MCO or managed services?

Compare the three levels on what actually matters: responsiveness, scope covered, and level of commitment.

Software support MCO Managed services
Model Reactive : you manage, we intervene on request Partially proactive : support + monitoring and maintenance Full : we manage everything, proactive response
Your situation Internal IT team, call when there's a problem Infra to maintain without fully internalizing Little or no IT team, delegation desired
What HeBeKo does On-demand incidents and requests, app updates Support + monitoring, patches, backups, reporting End-to-end proactive operations + SLAs / on-call
What you keep Day-to-day leadership and operations Governance and strategic decisions Business strategy : we run IT
Typical engagement Monthly retainer or daily rate Monthly retainer or daily rate Contract with SLAs on quote

Software support

Model
Reactive : you manage, we intervene on request
Your situation
Internal IT team, call when there's a problem
What HeBeKo does
On-demand incidents and requests, app updates
What you keep
Day-to-day leadership and operations
Typical engagement
Monthly retainer or daily rate

MCO

Model
Partially proactive : support + monitoring and maintenance
Your situation
Infra to maintain without fully internalizing
What HeBeKo does
Support + monitoring, patches, backups, reporting
What you keep
Governance and strategic decisions
Typical engagement
Monthly retainer or daily rate

Managed services

Model
Full : we manage everything, proactive response
Your situation
Little or no IT team, delegation desired
What HeBeKo does
End-to-end proactive operations + SLAs / on-call
What you keep
Business strategy : we run IT
Typical engagement
Contract with SLAs on quote

Stack we support

We help deploy, customize and operate these open source building blocks day to day.

Systems & virtualization

NixOS
Linux
Sé Sécurix
Bu Bureautix
KV KVM
QEMU

Identity & collaboration

Keycloak
LD LDAP
Nextcloud
Matrix

Data & storage

PostgreSQL
MariaDB
Redis
Sa Samba
MinIO
NF NFS

Automation & CI/CD

Ansible
Terraform
GitLab
Forgejo

Network, proxy & monitoring

nginx
Caddy
Tr Traefik
HA HAProxy
WireGuard
Grafana
Prometheus
Lo Loki

Security & secrets

OpenBao
SO SOPS
ag agenix
Cr CrowdSec
Fa Fail2ban
Ce Certbot
st step-ca

Our commitment

A direct point of contact, a structured approach and auditable solutions operated by engineers in France.

What sets us apart

MCO & managed services in France

Engineers based in Brittany and Paris. You speak directly to the person who runs your infrastructure, not a call center.

Auditable open source

Open code, no dependency on a single vendor.

Pricing transparency

Clear quotes, no-commitment audit, no unpleasant surprises.

Single point of contact

Direct contact with a reply within one business day, no ticket lost in a queue.

Upskill your teams

NixOS, Ansible, Terraform and CI/CD training, on-site or remote. Your teams gain autonomy on the same tools we use for your infrastructure.

  • Linux end users, leaving Windows (2 days)
  • Linux administrators, desktop estate and IT foundation (3 days)
  • NixOS, administration and declarative deployment (3 days)
  • DevOps Ansible, Terraform and CI/CD (3 days)

View our training courses →

NixOS at HeBeKo → Digital sovereignty →

Frequently asked questions

What is the difference between support, MCO and managed services?

These are levels, not steps. Support is reactive: you manage your infra and call us when there's a problem. MCO adds monitoring, patches and preventive maintenance. Managed services delegate everything proactively. See the comparison table to choose.

Do you work only with open source?

Yes, and if you currently have a mixed infrastructure (Linux and Windows, proprietary cloud and on-premise), we can work on it. The goal is to migrate progressively to sovereign, auditable solutions, at your pace.

What happens after the audit?

You receive a prioritized report with an action plan. You are free to stop there, or continue with deployment, support, MCO or managed services, depending on your priorities.

What are your response times?

We reply to contact requests within one business day. Intervention times are defined contractually by level: from a few hours for managed services to 1-2 business days for support.

Where is your team based?

Our engineers are based in Brittany and Paris. You speak directly to the engineer who runs your infrastructure, no call center or ticket lost in a queue.

Do you also offer training?

Yes: Linux for end users and administrators (leaving Windows), NixOS, and DevOps (Ansible, Terraform, CI/CD), on-site or remote. They complement our deployment and operations services.

Let's talk about your project

Get in Touch

Describe your context: we'll offer an initial conversation or a no-commitment audit.

contact@hebeko.fr · Reply within one business day · Engineers in Brittany and Paris

By clicking Send, you agree that the information you provide will be used by HeBeKo to respond to your request. See the legal notice.